Do you want to offer a product at a special price for a limited time and encourage customers to make a quick decision with a countdown? In this article, you’ll learn exactly how it works.
Content
Intro
With limited-time offers you can set a special price for your products that only applies during a specific time period. Once the offer expires, the regular price is automatically restored. Optionally, you can display a countdown to your customers that counts down the remaining time until the offer ends.
Creating a limited-time offer
- Open the product you want to create an offer for.
- Scroll to the Limited-time offer section and enable the toggle.
- Enter the offer price. It must be lower than the regular product price.
- Select a start date and start time. Times are available in 15-minute intervals.
- Select an end date and end time.
- Save the product.
Once the specified time period begins, your customers will see the reduced price on the sales- and checkout page. The original price is displayed with a strikethrough next to it. After the offer expires, the regular price automatically applies again.
Enabling the countdown
Optionally, you can enable a countdown that shows your customers how much time is left until the offer ends. This creates additional urgency.
- In the offer section, enable the Show countdown toggle.
- Choose a style for the countdown.
- Optionally enter a text to display next to the countdown (e.g. "Offer ends in").
- Adjust the colors to match your branding.
- Save your settings.
Notice: Use Show preview to see a live preview of the countdown directly in the product editor.
What your customers see
When an offer is active, your customers will see the following on the product and checkout page:
- The reduced price displayed prominently
- The original price shown with a strikethrough next to it
- If enabled: a countdown timer in the chosen style, counting down in real time (days, hours, minutes, seconds)
When the offer expires, the checkout page will automatically reload and display the regular price. This means your customers can only place their order within the offer period.
FAQ
Which product types support offers?
Limited-time offers are available for all one-time purchase products. Products with variants or subscription products are currently not supported.
Which timezone are start and end times based on?
Times are displayed in your configured timezone. Your customers see the countdown based on the actual remaining time, regardless of their timezone.
Do I need to end the offer manually?
No. Once the end date is reached, the regular price is automatically used again. You don't need to do anything.
Can I change the offer after creating it?
Yes. You can adjust the offer price, dates, or countdown style at any time and save the product again.
What happens with orders placed during the offer?
All orders completed during the offer period use the offer price. The reduced price is documented in the order.
Can I use the countdown without an offer?
The product countdown is tied to a limited-time offer. If you want to place a countdown without a price change on a landing page, use the countdown element in the Landing Page Builder instead.
Do I have to enable the countdown?
No, the countdown is optional. You can create a limited-time offer without a countdown – your customers will then only see the reduced price with the original price crossed out.
