Payment & Product Access

Process for customers

• How Do Customers Receive Purchased Products and Services?
• Invoicing for sales
• Login for the Customer Area
• What does the complete purchase process look like?

Order management

• Correct e-mail addresses of buyers
• Send individual files to buyers

Payment methods

• Everything about installment payment
• Everything about SEPA direct debit
• Special Considerations When Using Klarna
• What Can I Do if a SEPA Direct Debit Fails or Is Disputed?